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/Quick FAQs

What is a phone answering service?

A phone answering service is a simple, cost-effective way to ensure that all incoming calls are answered by professional operators at any given time.

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We’re here to be of assistance. Feel free to reach out and ask about our solutions or get customer support.

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AI AnsweringPhone AnsweringAnswering + TransferVirtual Receptionist
$per month
Included callsAdditional costsSetup fee
Inclusions
  • Available 24/7
  • Australian call centre
  • Personalised greetings & closing
  • Instant notification
Critical information summary

Customise your service

free Included in your plan

Sample greeting

“Welcome to {your business name}. You’re speak with (live agent name), how can I help you today?”

How would you like your AI agent to greet your callers?

Sample closing

Thank you for calling, I’ll pass on that message for you. Have a great day.

How would you like your AI agent to end the call?

Add your recipient details Where would you like your messages to be sent to?
+ Add another email

Add more features to your service optional

Additional SMS recipients

$5 per SMS recipient per month
15¢ per SMS

Send your message notifications to multiple recipients

+ Add another number (Additional charges apply)

Add additional questions

$5 per question per month
20¢ per call

Collect additional information in addition to the caller’s name, callback number, and message.

+ Add another question (Additional charges apply)

Add additional Teams or Personnel

$5 per team per month
30¢ per call

Have our live agents handle messages for multiple departments, teams or individuals.

Team 1

+ Add another team (Additional charges apply)

Personalise your service

free Included in your plan

Sample greeting

“Welcome to {your business name}, you’re speaking with Sam, an AI Receptionist. How can I assist?”

How would you like your AI agent to greet your callers?

Sample closing

Thanks for calling, I’ll pass on that message for you.

How would you like your AI agent to end the call?

Add your recipient details Where would you like your messages to be sent to?
+ Add another email
clock icon

When would you like our
AI Agent to answer your calls?

Select your option

*Please note: Setup fees typically start from $150 and may vary depending on your specific requirements, including custom call flows, scripting, and CRM or calendar integrations. We will provide a fixed setup quote once the scope of your requirements has been confirmed.

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